TestBankBytes (“we,” “our,” “us”) respects your privacy. This policy explains what we collect when you visit testbankbytes.com or purchase a paperback study guide, how we use that information, and your rights over it.

1. Information we collect

• Account & order data. Name, email address, and order history when you check out.
• Shipping address. The US address where your paperback should be delivered, plus an email and phone for tracking notifications.
• Payment data. Card details are entered on our checkout page and immediately tokenized by our PCI-compliant payment processor. We never see or store full card numbers on our servers — only the last four digits and the card brand, for receipt and refund purposes.
• Shipping logs. The timestamp the order shipped, the tracking number, and the delivery confirmation reported by the carrier — used to verify return eligibility and to resolve lost-shipment claims.
• Usage data. IP address, browser, device, and aggregated page-view metrics for analytics.
• Communications. Messages you send to support and our responses.

2. How we use it

• To ship your paperback study guide, send tracking updates, and resolve any delivery issues.
• To process returns, prevent fraud and chargeback abuse, and comply with tax and accounting requirements.
• To improve our catalog, fix bugs, and prioritize new editions.
• To send order receipts and, with consent, occasional product announcements.

3. Sharing

We share data only with the processors we need to run the store: our payment processor (for card authorization and refunds), our transactional email provider (for delivering receipts and tracking notifications), our shipping carrier (for the limited address details required to deliver your paperback), our hosting and analytics providers, and law-enforcement when legally compelled. We do not sell personal information.

4. Cookies

We use a minimal set of cookies and localStorage entries — one to remember your cart and aggregated analytics. You can clear these from your browser at any time.

5. Your rights

Residents of California, the EU, and the UK have the right to access, correct, or delete personal information we hold. Email contact@testbankbytes.com and we will respond within 30 days.

6. Retention

Order records and delivery logs are kept for seven years for tax compliance. Support emails are retained for two years. You may request earlier deletion subject to legal obligations.

7. Contact

TestBankBytes, 912 Harvard Ave E, Seattle, WA 98102, United States · contact@testbankbytes.com